Introduction
With the following privacy notice, we would like to inform you about the types of your personal data (hereinafter also referred to as "data") we process, for what purposes, and to what extent. The privacy notice applies to all processing of personal data carried out by us, both in the context of providing our services and, in particular, on our websites, in mobile applications, and within external online presences such as our social media profiles (hereinafter collectively referred to as the "online offering").
The terms used are not gender-specific.

Status: February 23, 2022
Controller
Meditation Steps e.V., Adolf-Kolping-Str. 11, 46236 Bottrop, Germany

The organization is entitled to send users notifications about events, new programs, and services by email and messenger services (including WhatsApp). Users may opt out of these notifications at any time by writing to us at info@meditationsteps-germany.de with the subject line "Unsubscribe from notifications."
Overview of processing activities
The following provides a summary of the types of data processed and the purposes of their processing, with reference to the data subjects concerned.
Types of data processed

  • Inventory data.
  • Payment details.
  • Contact information.
  • Content data.
  • Contract data.
  • Usage data.
  • Meta/communication data.
Categories of data subjects

  • Customers.
  • Interested parties.
  • Communication partners.
  • Users.
  • Participants.
  • Business and contractual partners.
  • Trainees / students / participants.
Purposes of processing

  • Provision of contractual services and customer service.
  • Contact requests and communication.
  • Security measures.
  • Direct marketing.
  • Office and organizational procedures.
  • Managing and responding to inquiries.
  • Feedback.
  • Marketing.
  • Provision of our online offering and its usability.
Relevant legal bases
Below is an overview of the GDPR legal bases on which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence. Where more specific legal bases apply in individual cases, we will inform you of this in the privacy notice.

  • Consent (Art. 6(1)(1)(a) GDPR) — the data subject has given consent to the processing of their personal data for one or more specific purposes.
  • Performance of a contract and pre-contractual inquiries (Art. 6(1)(1)(b) GDPR) — processing is necessary for the performance of a contract to which the data subject is party, or to take steps at the request of the data subject prior to entering into a contract.
  • Legal obligation (Art. 6(1)(1)© GDPR) — processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Legitimate interests (Art. 6(1)(1)(f) GDPR) — processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

In addition to the data protection provisions of the General Data Protection Regulation, national data protection regulations apply in Germany. These include, in particular, the law on protection against the misuse of personal data in data processing (Federal Data Protection Act — BDSG). The BDSG contains, in particular, specific provisions on the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, transfer, and automated decision-making in individual cases, including profiling. It also governs data processing for employment purposes (Section 26 BDSG), in particular with regard to the establishment, performance, or termination of employment relationships, as well as employee consent. In addition, the data protection laws of the individual federal states may apply.
Security measures
We take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk in accordance with legal requirements, taking into account the state of the art, the costs of implementation, and the nature, scope, circumstances, and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons.

These measures include, in particular, safeguarding the confidentiality, integrity, and availability of data by controlling physical and electronic access to data, as well as access, input, disclosure, availability, and segregation of data. We have also established procedures to ensure the exercise of data subject rights, the deletion of data, and responses to data threats. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software, and procedures, in accordance with the principle of data protection through technology design and through data-protection-friendly default settings.
Transfer of personal data
As part of our processing of personal data, this data may be transferred or disclosed to other bodies, companies, legally independent organizational units, or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks, or providers of services and content integrated into the website. In such cases, we comply with the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.
Processing of data in third countries
If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)), or if such processing takes place in connection with the use of third-party services or the disclosure or transfer of data to other persons, bodies, or companies, this is done only in accordance with the legal requirements.

Subject to explicit consent or a contractually or legally required transfer, we process or have data processed in third countries only where a recognized level of data protection exists, where there are contractual obligations under so-called standard contractual clauses of the EU Commission, where certifications exist, or where binding internal data protection regulations are in place (Art. 44−49 GDPR; information page of the European Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).
Deletion of data
The data we process will be deleted in accordance with legal requirements as soon as consent for its processing is withdrawn or other permissions cease to apply (for example, if the purpose for processing this data no longer applies or the data is no longer required for that purpose).

If the data is not deleted because it is necessary for other, legally permitted purposes, its processing will be restricted to those purposes. This means the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons, or whose retention is necessary to assert, exercise, or defend legal claims, or to protect the rights of another natural or legal person.

Our privacy notices may also contain additional information on the retention and deletion of data that takes priority for the relevant processing operations.
Use of cookies
Cookies are small text files or other means of storing information on end devices and reading information from end devices, for example, to store the login status of a user account, the contents of a shopping cart in an online shop, the content accessed, or functions used within an online offering. Cookies may also be used for various purposes, such as ensuring the functionality, security, and convenience of online offerings, and for generating analyses of visitor traffic.

Consent notices: We use cookies in accordance with the law. We therefore obtain prior consent from users, except where this is not required by law. In particular, consent is not required if the storage and reading of information, i.e., also cookies, is absolutely necessary in order to provide the user with a telemedia service explicitly requested by them (i.e., our online offering). Withdrawable consent is clearly communicated to users and includes information on the relevant use of cookies.

Information on the legal basis under data protection law: The legal basis under data protection law on which we process users' personal data using cookies depends on whether we ask users for consent. If users give consent, the legal basis for processing their data is their declared consent. Otherwise, data processed using cookies is processed on the basis of our legitimate interests (for example, in the efficient operation of our online offering and improving its usability) or, if this occurs in the context of fulfilling our contractual obligations, if the use of cookies is necessary to fulfill our contractual obligations. We explain the purposes for which we process cookies within this privacy policy or within our consent and processing procedures.
Storage duration
With regard to storage duration, the following types of cookies are distinguished:


  • Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left the online offering and closed their end device (e.g., browser or mobile app).
  • Persistent cookies: Persistent cookies remain stored even after the end device is closed. For example, login status may be saved, or preferred content may be displayed directly when the user revisits the website. Similarly, user data collected via cookies may be used for reach measurement. Unless we provide users with explicit information about the type and duration of storage of cookies (for example, when obtaining consent), users should assume that cookies are persistent and may be stored for up to two years.
General information on withdrawal and objection (opt-out): Users may withdraw any consent given at any time and object to processing in accordance with legal requirements under Art. 21 GDPR (further information on objection is provided within this privacy notice). Users may also object using their browser settings.
Further guidance on processing operations, procedures, and services

  • Processing of cookie data based on consent: We use a cookie consent management procedure whereby users' consent to the use of cookies, or to the processing operations and providers mentioned in the consent management procedure, may be obtained, managed, and withdrawn by users. The consent declaration is stored so that it does not have to be repeated and so that consent can be proven in accordance with legal obligations. Storage may take place server-side and/or in a cookie (a so-called opt-in cookie or comparable technology) in order to be able to assign the consent to the user or their device. Regarding individual details of cookie management service providers, the following applies: the retention period for consent may be up to two years. A pseudonymous user identifier is created that stores the time of consent, information on the scope of consent (for example, which categories of cookies and/or service providers), and the browser, system, and end device used.
Fulfilment of obligations under the statutes or rules of procedure
We process the data of our members, supporters, interested parties, business partners, or other persons (collectively "data subjects") where we have a membership or other business relationship with them, carry out our tasks, and are recipients of services and benefits. Otherwise, we process the data of data subjects on the basis of our legitimate interests, for example, in relation to administrative tasks or public relations work.

The data processed in this context, and the type, scope, purpose, and necessity of its processing, are determined by the underlying membership or contractual relationship, which also determines the need to disclose any data (we also refer to the required data).

We delete data that is no longer required for the fulfillment of our statutory and business purposes. This is determined depending on the respective tasks and contractual relationships. We store data for as long as it may be relevant for business processing, as well as in connection with any warranty or liability obligations, based on our legitimate interest in managing such matters. The need to retain data is regularly reviewed; otherwise, the statutory retention obligations apply.


  • Types of data processed: inventory data (e.g., names, addresses); payment data (e.g., bank details, invoices, payment history); contact data (e.g., email, phone numbers); contract data (e.g., subject matter of the contract, term, customer category).
  • Data subjects: Users (e.g., website visitors, users of online services); members; business and contractual partners.
  • Purposes of processing: provision of contractual services and customer service; contact requests and communication; administration and responding to inquiries.
  • Legal basis: Performance of a contract and pre-contractual inquiries (Art. 6(1)(1)(b) GDPR); legitimate interests (Art. 6(1)(1)(f) GDPR).
Business services
We process the data of our contractual and business partners, such as customers and interested parties (collectively "contractual partners"), in connection with contractual and comparable legal relationships, as well as related measures and communication with contractual partners (or prospective contractual partners), for example, to respond to inquiries.

We process this data in order to fulfill our contractual obligations. This includes, in particular, obligations to provide the agreed services, any obligations relating to updates, and remedies in the event of warranty or other performance issues. We also process data to protect our rights and to fulfill the administrative tasks associated with these obligations and business organization. In addition, we process data on the basis of our legitimate interests in sound and effective business management, as well as security measures to protect our contractual partners and our business operations from misuse and threats to their data, secrets, information, and rights (for example, when engaging telecommunications, transport, and other ancillary services, as well as subcontractors, banks, tax and legal advisors, payment service providers, or tax authorities). Within the framework of applicable law, we disclose the data of contractual partners to third parties only insofar as this is necessary for the aforementioned purposes or to fulfill legal obligations. Contractual partners will be informed of any further forms of processing, for example for marketing purposes, within this privacy notice.

We inform contractual partners of the data required for the aforementioned purposes prior to or during data collection, for example in online forms, through specific labeling (e.g., color) or symbols (e.g., asterisks or similar), or in person.

We delete data after the expiry of statutory warranty periods and comparable obligations, i.e., in principle after 4 years, unless the data is stored in a customer account, for example, or must be retained for statutory archiving reasons (e.g., for tax purposes, generally 10 years). We delete data provided to us by a contractual partner as part of an order in accordance with the order specifications, generally after completion of the order.

To the extent that we use third-party providers or platforms to provide our services, the terms and conditions and privacy notices of the relevant third-party providers or platforms apply to the relationship between users and providers.

Customer account. Contractual partners may create an account within our online offering (e.g., a customer or user account, abbreviated as "customer account"). Where registration of a customer account is required, contractual partners will be informed of this and of the data required for registration. Customer accounts are not public and cannot be indexed by search engines. As part of registration and subsequent logins and use of the customer account, we store customers' IP addresses together with the access time in order to be able to verify the registration and prevent any misuse of the customer account.

If a customer terminates their customer account, the data associated with the customer account will be deleted, unless retention is required for legal reasons. Customers are responsible for backing up their data upon termination of the customer account.

Educational and training services. We process the data of participants in our educational and training offerings (hereinafter "trainees") in order to be able to provide them with our educational services. The data processed in this context, and the type, scope, purpose, and necessity of its processing, are determined by the underlying contractual and educational relationship. Forms of processing also include the certification and evaluation of our work, as well as the work of instructors.

In the course of our activities, we may also process special categories of data, in particular information about the health of trainees and students, as well as data revealing ethnic origin, political opinions, or religious or philosophical beliefs. For this purpose, we obtain explicit consent from trainees where required, and we process special categories of data only where necessary for the provision of educational services, for health, social protection purposes, or to protect the vital interests of trainees.

Where necessary to fulfil our contract, to protect vital interests, or as required by law, or if trainees have given their consent, we disclose or transfer trainees' data to third parties or agents, for example authorities, or IT, office, or similar service providers, in accordance with the requirements of professional law.

Events and functions. We process the data of participants in events, functions, and similar activities offered or held by us (hereinafter uniformly referred to as "participants" and "events") in order to enable them to take part in events and to make use of services or offers associated with participation.

Where, in this context, we process health-related, religious, political, or other special categories of data, this is done within the scope of disclosure (for example, for thematically oriented events, or it serves health or safety purposes, or is done with the consent of the data subjects).

The information required is identified as such in the context of an order, purchase order, or the conclusion of a comparable contract, and includes the information necessary for the provision of services and invoicing, as well as contact information for consultations. Where we have access to information about end customers, employees, or other persons, we process it in accordance with legal and contractual requirements.


  • Types of data processed: inventory data (e.g., names, addresses); payment data (e.g., bank details, invoices, payment history); contact data (e.g., email, phone numbers); contract data (e.g., subject matter of the contract, term, customer category); usage data (e.g., websites visited, interest in content, access times); meta/communication data (e.g., device information, IP addresses).
  • Data subjects concerned: Customers; interested parties; business and contractual partners; trainees/students/participants.
  • Purposes of processing: provision of contractual services and customer service; security measures; contact requests and communication; office and organizational procedures; administration and responding to inquiries.
  • Legal basis: Performance of a contract and pre-contractual inquiries (Art. 6(1)(1)(b) GDPR); legitimate interests (Art. 6(1)(1)(f) GDPR); legal obligation (Art. 6(1)(1)(c) GDPR).
Provision of the online offering and web hosting
In order to provide our online services securely and efficiently, we use the services of one or more hosting providers, from whose servers (or servers managed by them) the online services are accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space, and database services, as well as security and technical maintenance services.

The data processed within the scope of providing the hosting service may include all information relating to users of our online service that arises from its use and from communication. This regularly includes the IP address, which is necessary to deliver the content of online offerings to browsers, as well as all entries made within our online offering or from websites.

  • Types of data processed: content data (e.g., entries in online forms); usage data (e.g., websites visited, interest in content, access times); meta/communication data (e.g., device information, IP addresses).).
  • Data subjects: Users (e.g., website visitors, users of online services).
  • Purposes of processing: provision of our online offering and its usability.
  • Legal basis: legitimate interests (Art. 6(1)(1)(f) GDPR).

Further guidance on processing operations, procedures, and services

  • Collection of access data and log files: We ourselves (or our hosting provider) collect data on every access to the server (so-called server log files). Server log files may include the address and name of the web pages and files accessed, the date and time of access, the volume of data transferred, notification of successful access, the browser type and version, the user's operating system, the referrer URL (the previously visited page), and, as a rule, IP addresses and the requesting provider. Server log files may be used, on the one hand, for security purposes, for example to avoid overloading servers (particularly in the event of malicious attacks, so-called DDoS attacks), and, on the other hand, to ensure the utilization of servers and their stability.
  • Deletion of data: Log information is stored for no more than 30 days and is then deleted or anonymized. Data whose further storage is required for evidentiary purposes is exempt from deletion until the incident in question has been finally clarified.
Contact and inquiry management
When you contact us (for example, via a contact form, email, telephone, or social media), as well as in the context of existing user and business relationships, the information provided by the person making the inquiry is processed to the extent necessary to respond to the inquiry and any measures requested.

Responses to contact inquiries, as well as the administration of contact and inquiry data in the context of contractual or pre-contractual relationships, are carried out in order to fulfil our contractual obligations or to respond to (pre-)contractual inquiries, as well as on the basis of legitimate interests related to responding to inquiries and maintaining user or business relationships.


  • Types of data processed: inventory data (e.g., names, addresses); contact data (e.g., email, phone numbers); content data (e.g., entries in online forms).
  • Data subjects concerned: Communication partners.
  • Purposes of processing: contact requests and communication; provision of contractual services and customer service.
  • Legal basis: Performance of a contract and pre-contractual inquiries (Art. 6(1)(1)(b) GDPR); legitimate interests (Art. 6(1)(1)(f) GDPR); legal obligation (Art. 6(1)(1)© GDPR).

Further guidance on processing operations, procedures, and services



  • Contact form: If users contact us via our contact form, email, or other communication channels, we process the data transmitted to us in this context for the purpose of handling the request. For this purpose, we process personal data in the context of pre-contractual and contractual business relationships to the extent necessary for their performance, and otherwise on the basis of our legitimate interests and those of communication partners in responding to inquiries, as well as our legal retention obligations.
Newsletter and electronic notifications
We send newsletters, emails, and other electronic notifications (hereinafter "newsletter") only with the consent of recipients or on the basis of a legal authorization. Insofar as the content of the newsletter is specifically described as part of the registration process, it is decisive for the user’s consent. In addition, our newsletter contains information about our services and about us.

To subscribe to our newsletter, it is generally sufficient to enter your email address. However, we may ask you to provide a name for personal addressing in the newsletter, or other data if required for the purposes of the newsletter.

Double opt-in procedure: Registration for our newsletter always takes place as part of a so-called double opt-in process. This means that after registering, you will receive an email asking you to confirm your registration. This confirmation is necessary to ensure that no one can register using someone else’s email address. Newsletter subscriptions are logged in order to be able to prove the subscription process in accordance with legal requirements. This includes storing the login and confirmation times, as well as the IP address. Changes to your data stored with the delivery service provider are logged in the same way.

Deletion and restriction of processing: We may store unsubscribed email addresses for up to three years on the basis of our legitimate interests before deleting them, in order to be able to prove that consent was previously given. Processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the prior existence of consent is confirmed at the same time. In the event of ongoing objection obligations, we reserve the right to store the email address in a blocklist solely for this purpose.

The logging of the registration process is carried out on the basis of our legitimate interests in being able to demonstrate that it was carried out properly. If we engage a service provider to send emails, this is done on the basis of our legitimate interests in an efficient and secure sending system.

Notes on the legal basis: The newsletter is sent on the basis of the recipients' consent or, if consent is not required, on the basis of our legitimate interests in direct marketing, insofar and to the extent permitted by law, for example in the case of advertising to existing customers. If we engage a service provider to send emails, this is done on the basis of our legitimate interests in efficient and secure delivery. The registration process is logged on the basis of our legitimate interests in demonstrating that it was carried out lawfully.

Content

Information about us, our services, promotions, and offers.


  • Types of data processed: inventory data (e.g., names, addresses); contact data (e.g., email, phone numbers); meta/communication data (e.g., device information, IP addresses); usage data (e.g., websites visited, interest in content, access times).
  • Data subjects concerned: Communication partners.
  • Purposes of processing: direct marketing (e.g., by email or regular mail).
  • Legal basis: Consent (Art. 6(1)(1)(a) GDPR); legitimate interests (Art. 6(1)(1)(f) GDPR).
  • Opting out of the newsletter: You may unsubscribe from our newsletter at any time, i.e., withdraw your consent or object to further receipt. You will find a link to unsubscribe at the end of every newsletter, or you may use one of the contact methods listed above, preferably email.

Further guidance on processing operations, procedures, and services


Measurement of open and click rates:

Newsletters contain a so-called "web beacon," i.e., a pixel-sized file that is retrieved from our server, or from the server of a service provider we use for sending, when the newsletter is opened. As part of this retrieval, technical information such as information about the browser and your system, as well as your IP address and retrieval time, is initially collected.

This information is used to technically improve our newsletter based on technical data or target groups and their reading behavior, based on their location at the time of retrieval (which can be determined via IP address) or the time of access. This analysis also includes determining whether newsletters are opened, when they are opened, and which links are clicked. This information is assigned to individual newsletter recipients and stored in their profiles until deleted. These evaluations help us to recognize our users' reading habits and adapt our content accordingly, or to send different content in line with the interests of our users.

Measurement of open and click rates, as well as the storage of measurement results in user profiles and their further processing, are carried out with the consent of users.

Unfortunately, it is not possible to object to performance measurement separately; in this case, the entire newsletter subscription must be canceled or objected to. In this case, the stored profile information will be deleted.
Presence on social media
We maintain online presences on social media and process user data in this context in order to communicate with users active there or to provide information about us.

We would like to point out that user data may be processed outside the European Union. This may present risks to users, as it may, for example, make it more difficult to enforce users' rights.

In addition, user data on social media is generally processed for market research and advertising purposes. For example, usage profiles may be created based on users' behaviour and interests. These usage profiles may, in turn, be used, for example, to display advertising within and outside the networks that is presumed to correspond to users' interests. For these purposes, cookies are generally stored on users' computers, in which the users' behaviour and interests are stored. Furthermore, data may also be stored in usage profiles independently of the devices used by users (particularly if users are members of the respective platforms and are logged in).

For a detailed presentation of the respective forms of processing and the options for objection (opt-out), we refer to the privacy notices and information provided by the operators of the respective networks.

Also with regard to requests for information and the assertion of data subject rights, we note that these can be asserted most effectively with the providers. Only the providers have access to user data and can take appropriate measures and provide information directly. If you still need assistance, you may contact us.


  • Types of data processed: contact data (e.g., email, phone numbers); content data (e.g., entries in online forms); usage data (e.g., websites visited, interest in content, access times); meta/communication data (e.g., device information, IP addresses).
  • Data subjects: Users (e.g., website visitors, users of online services).
  • Purposes of processing: contact requests and communication; feedback (e.g., collecting feedback via an online form); marketing.
  • Legal basis: legitimate interests (Art. 6(1)(1)(f) GDPR).

Further guidance on processing operations, procedures, and services


  • Instagram: Social network. Service provider: Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. Website:  https://www.instagram.com
  • Privacy policy: https://instagram.com/about/legal/privacy.
  • Facebook pages: Profiles on the Facebook social network — Together with Meta Platforms Ireland Limited, we are jointly responsible for the collection (but not the further processing) of visitor data on our Facebook page (so-called "fan page"). This data includes information on the types of content users view or interact with, or the actions they take (see the section "Things others do and information they provide" in Facebook's Data Policy), as well as information about the devices used by users (e.g., IP addresses, operating system, browser type, language settings, cookie data; see the "Device Information" section of Facebook's Data Policy). As explained in Facebook's privacy policy under "How do we use this information?", Facebook also collects and uses information to provide analytics services called "Page Insights" to Page operators, giving them insight into how people interact with their Pages and related content. We have entered into a specific agreement with Facebook ("Information about Page Insights") that governs, in particular, which security measures Facebook must comply with and under which Facebook has agreed to fulfill data subject rights (i.e., users may, for example, send information or deletion requests directly to Facebook). Users' rights (in particular to information, deletion, objection, and complaint to the competent supervisory authority) are not limited by the agreements with Facebook. Further information can be found in the "Information about Page Insights" section. Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Website: https://www.facebook.com. Privacy statement: https://www.facebook.com/about/privacy. Standard contractual clauses (ensuring a level of data protection for processing in third countries): https://www.facebook.com/legal/EU_data_transfer_addendum
  • Twitter: Social network. Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland; parent company: Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Privacy policy: https://twitter.com/privacy, (Settings: https://twitter.com/personalization).
  • YouTube: Social network and video platform. Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://policies.google.com/privacyOpt-out: https://adssettings.google.com/authenticated.
Plugins, integrated functions, and content
We integrate functional and content elements into our online offering that are obtained from the servers of their respective providers (hereinafter "third-party providers"). These may include, for example, graphics, videos, or city maps (hereinafter uniformly referred to as "content").

The integration always requires that the third-party providers of this content process the user's IP address, since without the IP address they would not be able to send the content to the browser. The IP address is therefore necessary for the display of this content or these functions. We make an effort to use only content whose respective providers use the IP address solely for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. "Pixel tags" may be used to analyze information such as visitor traffic on the pages of this website. Pseudonymous information may also be stored in cookies on the user's device and may include, among other things, technical information about the browser and operating system, referring websites, time of visit, and other information about the use of our online offering, and may also be linked with such information from other sources.

Notes on legal bases: If we ask users for consent to use third-party providers' services, the legal basis for processing the data is consent. Otherwise, user data is processed on the basis of our legitimate interests (i.e., interest in efficient, cost-effective, and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this privacy policy.


  • Types of data processed: usage data (e.g., websites visited, interest in content, access times); meta/communication data (e.g., device information, IP addresses); inventory data (e.g., names, addresses); contact data (e.g., email, phone numbers); content data (e.g., entries in online forms).
  • Data subjects: Users (e.g., website visitors, users of online services).
  • Purposes of processing: provision of our online offering and its usability..
  • Legal basis: Consent (Art. 6(1)(1)(a) GDPR); performance of a contract and pre-contractual inquiries (Art. 6(1)(1)(b) GDPR); legitimate interests (Art. 6(1)(1)(f) GDPR).


Further guidance on processing operations, procedures, and services


Amendment and update of the privacy policy
We ask you to regularly review the content of our privacy policy. We adapt the privacy policy as soon as changes to the data processing we carry out make this necessary. We will inform you as soon as any changes require your cooperation (e.g., consent) or other individual notification.

If, in this privacy notice, we provide addresses and contact details of companies and organizations, please note that addresses may change over time and, before contacting us, please verify this information.
Rights of the data subjects
As a data subject, you have various rights under the GDPR, which arise in particular from Articles 15–21 GDPR:

  • Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you carried out on the basis of Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. If personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
  • Right to withdraw consent: You have the right to withdraw any consent you have given at any time.
  • Right of access: You have the right to request confirmation as to whether the data in question is being processed, and to be informed of this data, as well as to receive further information and a copy of the data in accordance with legal requirements.
  • Right to rectification: In accordance with the law, you have the right to request that data concerning you be completed or that inaccurate data concerning you be corrected.
  • Right to erasure and restriction of processing: In accordance with the law, you have the right to demand the immediate deletion of data concerning you, or alternatively to demand that the processing of the data be restricted in accordance with the law.
  • Right to data portability: You have the right to receive data concerning you that you have provided to us in a structured, common, and machine-readable format in accordance with legal requirements, or to request that it be transferred to another controller.
  • Complaint to a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of personal data concerning you infringes the requirements of the GDPR.
Definitions of terms
In this section you will find the terms used in this privacy policy. Many of the terms are taken from the law and are defined primarily in Art. 4 GDPR. The legal definitions are binding. The following explanations, on the other hand, are primarily intended to aid understanding. The terms are listed in alphabetical order.


  • Personal data: "Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g., a cookie), or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
  • Controller: "Controller" means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processing: "Processing" means any operation or set of operations performed on personal data, whether or not by automated means. This term has a broad scope and covers virtually any handling of data, whether collection, evaluation, storage, transmission, or deletion.